ABN 842 6405 1870

 

Customer Service & Quality Control

Guarantee

Our guarantee to you is complete and unconditional – if any item you have purchased is faulty (workmanship or materials) we’ll exchange or refund the amount paid for the item  within 30 days of purchase.

 

Quality Control

All Gravotonics products are handmade in our workshop. Our high standards ensure that we deliver a quality product and we have NEVER had one Swing returned due to faulty workmanship or materials since production began in 2003. This is a statistic we are very, very proud of.
While all attention to detail is given and each product is checked before being shipped, occasionally something may slip through or be missed. We are human after all !!!
Please contact us within 30 days of purchase if something is missing from your order and we will happily replace that item.