We are adding more frequently asked questions for you here soon..
If you cannot find an answer, please feel free to contact us.
Many customers ask what the difference is between our yoga swings and others found on the market.
Our swings are authentically hand made in Bali. The quality and safety in unmatched and is trusted by professional fitness centers and yoga studios the world over.
There are many yoga swing products and brands to choose from, however they are mass produced in China with inferior quality materials and do not have the heart and authentic feel that ours do.
There are several key differences between the Gravotonics Aerial Yoga Swing and other swings sold on the market. To learn more about what sets us out in front, see our Yoga Swings information page for a complete overview.
The sling refers to the middle hammock section of the swing without any handles included.
This is preferred by some, however the swing is the full featured product including the middle hammock and the handles, which allows for greater diversity and maneuverability.
We send all retail orders via Kantor Pos Indonesia – either standard airmail or express direct from Danpasar, Bali.
This will connect to your country’s own domestic postal service when the product arrives to your home country.
For wholesale orders we offer standard Airfreight and Sea freight options as well as DHL depending on your needs. Please get in touch with us and we can organize shipping quote on your behalf.
We offer 30-day money back guarantee!
Simply notify us and include proof of purchase within 30-days of product arrival and we will help arrange return shipping.
Please note, return postage costs will not be covered by Gravotonics.
For missing or damaged parts, please contact us immediately and we will either offer part refund or arrange to send out the replacement part at no cost to you.
For more information please see our Quality Guarantee page.
Yes. We offer a 5-Year Guarantee on materials and workmanship.
We check our swings thoroughly before we send them out; however if something faults within 5 years, let us know immediately, and we will send a replacement out right away.
Our guarantee for manufacturing defects or due to normal wear and tear, does not include parts damaged due to to abnormal or careless use.
For more information, please see our Quality Guarantee page.