Collection of Information

Effective Date: JANUARY 1st 2020.

Who we are

Our website address is: https://gravotonics.com

Information You Provide to Us

Gravotonics will NEVER sell your personal information with any source, individual, company, or third party entity. We collect information you provide directly to us. For example, we collect information when you become a member; shop in our stores; access and use our Services; make a purchase; sign up for or participate in contests, promotions, mailing lists, classes, events; engage with us via social media platforms; and when you email, call, or otherwise communicate with us.

The types of information we may collect include your name, address, phone number, email address, postal code, photos, videos, social media usernames, payment information, demographic information, information about your interests and preferences, information about your fitness condition and physical characteristics, and any other information you choose to provide.

In some cases, we may also collect information you provide about others, such as when you purchase a gift card for someone and request that we deliver it electronically, decide to purchase and ship products to someone, or create and share a gift registry. We will use this information to fulfill your requests and will not send communications to your contacts unrelated to your requests, unless they separately consent to receive communications from us.

Information We Collect Automatically

We may also automatically collect information about you when you access or use the Services or transact business with us, including:

  • Transaction Information: When you purchase or return a product, register for events or classes, or book trips with us, we collect information about the transaction, such as product details, purchase price, and the date and location of the transaction.
  • Log Information: We obtain information about your use of our websites, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services via such services as Google Analytics.
  • Device Information: We collect information about the computer or mobile device you use to access our Services, such as the hardware model, operating system and version, unique device identifiers, mobile network information, and browsing behavior.
  • Location Information: We may collect information about the precise location of your device when you consent to the collection of this information. We may also collect information about your approximate location each time you access our Services.
  • Information Collected by Cookies and other Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about you and your interaction with our Services, including information about your browsing behavior, purchase behavior, and other engagement with the Services. We use this information in one or more of the ways described in the “Use of Information” section below. Most web browsers are set to accept cookies by default, but you can usually change your browser settings to remove or reject cookies. In addition to browser cookies, Adobe Systems Inc. may set a “flash cookie” on your computer or mobile device when you view videos on our Services. To manage and disable “flash cookies,” visit Adobe Flash Player Manage, Disable Local Shared Objects.
  • Information We Collect from Other Sources. We may also receive information about you from other sources and combine or link that with information we have about you. For example, we may collect demographic and change-of-address information from third party sources and information from third party social media platforms (such as Facebook) if you log into our Services using your social media account credentials or if you make certain content and information publicly available, such as photos, videos, and profile information.

Use of Information

We use the information we collect about you for a variety of purposes, for example, to:

  • facilitate and improve your in-store and online shopping experience;
  • Gravotonic administer your membership and communicate with you about your membership and the co-op (including information about your dividend balance, special offers only available to members, annual meetings, and board elections);
  • provide and deliver products and services, process transactions, and send you related information, including confirmations, receipts, invoices, and recall notices;
  • provide, maintain, and improve the Services, manage your online account, and send you technical notices, updates, security alerts, and support and Gravotonics administrative messages;
  • investigate and prevent fraudulent transactions and other illegal activities;
  • respond to your comments and questions and provide customer service;
  • communicate with you about Gravotonics and partner products, services, offers, contests, promotions, sweepstakes, surveys, news, upcoming events, and other information we think will be of interest to you (for information about how to manage promotional communications);
  • monitor and analyze trends, usage and activities;
  • personalize the Services and provide advertisements, content, or features that are targeted toward your interests;
  • process and deliver contest, promotion and sweepstakes entries and prizes;
  • link or combine with other information we receive from third parties to help understand your needs and provide you with better service; and
  • carry out any other purpose conveyed to you at the time the information was collected.

We are based in the Republic of Indonesia and the information we collect is governed by Indonesian and international law. By accessing or using our Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the Indonesia and other countries.

Comments

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Social Sharing Features

The Services may offer social sharing features or other integrated tools, which let you share actions you take on the Services with other media, and vice versa. The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the third party that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the third parties that provide these features.

Your Privacy Rights

International privacy law permits website users to request certain details about how their information is shared with third parties for their own direct marketing purposes. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for Gravotonics administrative, legal, or security purposes.

Changes to this Policy

Gravotonics may change this Policy from time to time. If we make changes, we will notify you by revising the Effective Date above and, in some cases we may provide you with more prominent notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Policy to stay informed about our information practices and the ways you can help protect your privacy.

Contact Us

If you have any questions, comments or concerns about this Policy or about our privacy practices, please send an email message to support [@] gravotonics . com